SPARTA's TITLE VI POLICY STATEMENT
The Spartanburg Area Regional Transit Agency
(SPARTA) is committed to ensuring that no person is excluded from
participation in or denied the benefits of its services on the basis
of race, color or national origin, as provided by Title VI of the
Civil Rights Act of 1964, as amended.
Toward this end, it is SPARTA's objective
to:
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Ensure
that the level and quality of transportation service is provided
without regard to race, color, or national origin;
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Identify and address, as appropriate, disproportionately high
and adverse human health and environmental effects, including
social and economic effects of programs and activities on
minority populations and low-income populations;
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Promote the full and fair participation of all affected
populations in transportation decision making;
-
Prevent the denial, reduction, or delay in benefits related to
programs and activities that benefit minority populations or
low-income populations;
-
Ensure
meaningful access to programs and activities by persons with
limited English proficiency.
The General Manager, senior management and all supervisors and
employees share the responsibility for carrying out SPARTA's
commitment to Title VI. The Title VI staff is responsible for the
day-to-day operation of the program and the Customer Service staff
receives and investigates Title VI complaints that come through the
complaint procedures process.
For additional information on SPARTA's
nondiscrimination obligations, please write to:
Spartanburg Area Regional Transit Agency
Title VI Coordinator
PO Box 1745
Spartanburg, SC 29304
The
Spartanburg Area Regional Transit Agency (SPARTA) is
committed to a policy of non-discrimination in the conduct of its
business, including its Title VI responsibilities and to the
delivery of equitable and accessible transportation services. Any
person who believes that he or she has been subjected to
discrimination under Title VI on the basis of race, color or
national origin may file a
Title VI complaint with
SPARTA within 180 days of from the date of the alleged
discrimination. There are several ways to file a complaint.
In Writing
-
Complaints may be filed with SPARTA in writing and may be
addressed to the
Spartanburg Area Regional Transit Agency, Title VI
Coordinator, PO Box
1745 Spartanburg
SC 29304.
A copy of the Title VI Complaint Form is available by calling
(803) 255-7133. We encourage use of the
Title VI
Complaint Form
Electronic
-
Complaints may be filed with the SPARTA by completing the
Title VI
Complaint Form and submitting a signed copy to
Spartanburg Area Regional Transit Agency, Title VI
Coordinator, PO Box
1745 Spartanburg, SC
29304
SPARTA will provide appropriate assistance to complainants who are
limited in their ability to communicate in English.
